As more public services go online, what happens to the third of the population who do not use the internet? This latest report, written by Victoria Winckler and James Radcliffe, looks at the pressures to go online in Wales, the experiences of a small group of people and public access to internet provision in Caerphilly, and tests some public services.
ISBN 13: 978-1-904767-52-7
Pages: 26
Order: online only – PDF
Price: Free
This publication is was supported by the Welsh Assembly Government’s New Ideas Fund.